TurboTax does offer a free version for simple tax returns, but it is not a free trial; rather, it's a permanent option for eligible users. Additional features and support may require payment.

Yes, TurboTax requires an internet connection for most functionalities, including filing your taxes, accessing your account, and receiving updates. However, desktop versions may allow you to work offline to some extent.

You can contact TurboTax support through their help center on the website, where you can access FAQs, chat support, or request a callback. Feedback can typically be submitted through the app or website as well.

You can manage or cancel your TurboTax subscription by logging into your account on the TurboTax website or app, navigating to your account settings, and following the prompts to modify or cancel your subscription.