Question 1

Can I submit suggestions or feedback to Duo Mobile?

Accepted Answer

Yes, users can submit feedback or suggestions through the support section on the Duo website or directly in the app.

Question 2

Does Duo Mobile collect my personal data?

Accepted Answer

Duo Mobile does not collect personal data beyond what is necessary for authentication purposes, adhering to privacy policies.

Question 3

Does Duo Mobile support offline use?

Accepted Answer

Yes, Duo Mobile can generate one-time passcodes even when offline, ensuring access without an internet connection.

Question 4

How do I cancel my Duo Mobile subscription?

Accepted Answer

To cancel, access your account settings through the Duo Admin Panel and follow the cancellation prompts provided.

Question 5

How much does a subscription to Duo Mobile cost?

Accepted Answer

Subscription costs vary based on the plan chosen, with options for different organization sizes and needs.

Question 6

Is Duo Mobile a free app?

Accepted Answer

Yes, Duo Mobile is free to download and use, though some features may require a paid subscription for organizations.

Question 7

What are the main features offered by Duo Mobile?

Accepted Answer

Main features include push notifications, one-time passcodes, and biometric authentication for secure access to applications.

Question 8

What type of app is Duo Mobile?

Accepted Answer

Duo Mobile is a two-factor authentication app that enhances security by requiring a second form of verification for user logins.

Question 9

Which platforms does Duo Mobile support?

Accepted Answer

Duo Mobile supports iOS and Android devices, as well as desktop browsers for web-based authentication.

Other Versions of Duo Mobile

Duo Mobile